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Get to know your fellow members’ intimately, both their business and their personal lives. Devote 5 minutes during each group meeting to get to know something personal about another member. When being the host, share intimate details about your business and personal life....

Know your goal. Have a plan for every meeting (121 and group). Read the agenda in advance and always be prepared with a question, opportunity, or challenge to share or discuss. Share monthly rates of change so that fellow members know your organization’s KPIs. Share your...

Seek and recommend candidates, with the goal of having at least 16 members, that will improve the quality of the interactions in the group. Ask yourself: “Who is missing?” Then work with the members and the chair to fill that void. Regularly provide feedback on...

Arrive before the meeting starts so others don’t have to wait for you. Return from breaks on time and stay until the meeting ends so that no one misses your insights. Show respect for the speaker and your fellow members by staying present and engaged...

Take yourself lightly. You don’t have to be the smartest person in the room, and you don’t have to be right. Be vulnerable. Have the courage to let people see your imperfect, authentic self. All feedback is a gift. Accept it as such....

Demonstrate accountability by following up on all commitments. Use Personal Action Summaries effectively by stating them in the form of verb, noun, and specific date. Seek updates from others on their actions from previously processed challenges, and provide updates to the group on your own....

Create a world-class organization and high-performance team at Vistage and in your company. Push beyond “good enough” in every interaction. Have the courage to be bold and set high goals. Always challenge to find a better way....